Disse Betingelser er gyldige fra 1. janaur 2019 og erstatter alle tidligere versioner. 


About Portlr

Portlr (PORTLR / us / we) intends to help companies keep track of their appointments, hourly time tracking, billing etc.

We offer an online system (the application), via portlr.dk which is available in a base and as an enterprise version. In addition, we offer a number of additional products and services that users can add to their solution in agreement with Portlr.

In addition to the application runs via portlr.dk, where information and help exist for current and potential users of the application.

Our application, website and additional products / services are offered exclusively to business customers.

All use of our application is subject to these conditions, which you (the Customer / you) agree to upon accessing the application.

If you represent a company that becomes a customer with us, you personally represent that you can legally accept these conditions on behalf of the company.

When you accept our terms, you automatically accept our DPA.

Use of the application and purchase of additional products and services

Portlr gives the Customer a non-exclusive and limited right to use the application. This right applies only to the customer and the application must not be used for others or for data processing or other services for others. You represent and have full responsibility for those to whom you grant access to the application or who use your login.

The Customer may not transfer his or her subscription to any third party without the written consent of Portlr.


Price and payment terms

All prices are quoted in Danish kroner and are ex. VAT. Changes in exchange rates, taxes, insurance, the net price index, freight and purchasing costs mean that Portlr can adjust prices so that Portlr is left unchanged. Portlr also has the right to change the composition, content and prices of products and subscriptions with email notification and / or by posting on our website.

The billing period and time of payment appear on the individual subscription type. Unless otherwise expressly agreed or stated in the subscription terms, the subscription amount is charged prior to each month.

When entering into a subscription plan, the customer automatically allows Portlr to withdraw the subscription amount using the customer’s card on an ongoing basis. If additional or extended features are used, it is also accepted that these additional or extended features will be paid separately.

Upon withdrawal of the customer’s card in connection with subscription renewal and / or additional services, an invoice for the purchase will be sent to the customer’s email.


Duration of the agreement

These conditions apply as long as the customer has an account that gives access to the application or otherwise uses the application. The customer’s account can be deleted at any time by contacting Portlr support.


No refunds or cancellation rights

The application and supplementary products / services are offered digitally exclusively to traders, and therefore no 14 days right of withdrawal applies.


Termination and transfer

All subscription changes must be made by mail to mail@portlr.dk.

Portlr may terminate the subscription at 3 months’ notice, or immediately upon the Customer’s material breach of these Terms, non-payment of the subscription or the Customer’s insolvency.

Portlr has the right to freely assign its rights and obligations to the customer to the group company or third party. Portlr also has the right to use subcontractors, including for storing and processing data. A list of subcontractors used for data processing in Portlr can be found here: portlr.dk/underleverandoerer


Customer data

The information you enter into the application or otherwise share with us is treated confidentially and can only be disclosed to third parties if it is publicly available information, if we are required to do so by an authority or court or if we deem it to be reasonable in connection with governmental claims, the customer’s bankruptcy or similar. Portlr requires that every public body requesting customer data comply with all applicable laws, rules and procedures for the request.

However, data in the application can be used for statistical purposes as well as for the provision of certain functions. Of course, without identifying where the information comes from.

All information you submit to us or enter on our websites (posts, comments, questions, emails, etc.) belongs to us, and we can make free use of it without reimbursement.


Customer access to own data

The customer has full access to his own account and data at all times. If an enterprise subscription expires or is terminated, all data on the platform will be unavailable to the customer. As a result, the customer no longer has access to the data that is part of the enterprise version. Only after 6 months for customer data to be deleted. If Portlr wants to close access to the application, this can be done for no reason, but it must be notified by email. email to the customer 3 months before closing. During this period, the customer has the opportunity to retrieve entered data from the system. However, this does not apply if the customer has not paid for access to the application or in the case of the customer’s material breach of these conditions.


Updates and operational stability

Portlr reserves the right to update and change the application. We strive to perform these updates so that they are not to the detriment of the customer. In some cases, however, it may be necessary to close access to the application and our websites while updates are being made. Portlr strives for the highest possible operational stability for the application, but does not guarantee it.

Email broadcast

Portlr has the right to send emails to the customer when updates to the application are received.


Customer use of Portlr

The Customer is solely responsible for the content and legality of the Customer’s data and may not transmit or process any malicious code, data or the like (such as viruses) to the Software or with the Software or use the Software for any illegal or malicious purposes.

Liability and Limitations of Liability

Our prices reflect the following disclaimers and limitations:

Use of the application is entirely at your own risk. Portlr cannot be held responsible for any direct or indirect losses that may arise in connection with the use of and access to the application.

Portlr further disclaims liability for any problems and losses arising from matters beyond Portlr’s control. This applies, for example. power outages, Internet connection issues, hardware issues, hacker attacks, viruses, or other forms of force majeure. Portlr is liable solely for intentional or grossly negligent circumstances and the maximum liability to the customer for whatever reason may never exceed an amount equal to the customer’s total payment of remuneration for one year for use of the application.

Information on our website, in our application or in our additional products / services should not be considered as a form of professional advice or service. Please check all your details and contact a professional advisor about your current situation, for specific advice before making a choice.

Liability and Disclaimer using Portlr Support

We do our best to guide you as best we can. The help you can get in Portlr Support is always advisable. In any case, make sure that the information, entries, etc. are correct. The use of assistance from Portlr Support is entirely at your own risk and Portlr cannot be held responsible for any direct or indirect losses that may arise in connection with the use of guidance from the Support, including any. errors, etc.


Copyright and other intellectual property rights

Unless expressly stated otherwise, Portlr owns the copyright and other intellectual property rights in the application and all material on websites and in the application. All use requires our written consent.

No intellectual property rights are transferred to the Application or any other material on the Website or the Application to the Customer.

The Customer grants Portlr and our affiliates and subcontractors the right to use material and data (other than personal information) uploaded by the Customer to the extent necessary for us to operate and develop the application and our websites, as well as for marketing. The Customer warrants that any material uploaded does not infringe any third party rights or violate any applicable law.


Privacy Policy

Our own processing of personal data for which the customer is responsible for data and which is stored etc. in the application is regulated in the Data Processor Agreement between Portlr and the customer. Responsibility for the processing of the customer’s personal data is governed by these conditions.

Portler’s processing of personal data as a data controller is governed by our privacy policy.

Portlrs may change and update these Terms and Conditions at any time. The applicable terms will always be available on our websites. Use of the application and / or our websites after a change of the conditions is considered the customer’s acceptance of the changed conditions.


In the event of disagreement between the customer and Portlr, the disagreement must be settled in accordance with Danish law, with the Copenhagen City Court as the first instance.